WiMS Consumer Direct is the central repository for all of your retail activity, including Club sales, POS sales, e-commerce, telemarketing, offerings to customer lists – all retail sales. Use the Event Processing functions to efficiently process many thousands of orders, from order build, credit card authorization, to order fulfilment. WiMS interfaces to a variety of shippers and order fulfilment companies. This application is a robust business application, with complete integration to Case Goods Inventory, Merchandise Inventory, and General Accounting. The winery maintains control while being able to manage high volumes of orders and deliver the service level required by your retail customers.
With the List Management function, you can query the retail sales database and build list of customers based on what they have purchased, where they live, or other criteria. Use these lists in mail merges or email blasts to drive more sales. When Consumer Direct is used as the “back office” to Winery Point of Sale, the winery will have a complete retail solution that supports all types of Consumer orders, flexible fulfilment, with all information in a single database.
WiMS Winery Point-of-Sale is designed for the winery tasting room. It includes many winery features; is location independent; and includes highly flexible fulfilment, with all information in a single database. Using Winery Point-of-Sale with Consumer Direct provides the winery with a complete Point-of-Sale solution and a back office with features like Wine Club Management, Customer List Management, Accounting and Inventory Control and much more. Consumer histories, no matter where a customer buys wine – via a club, web site, the tasting room - are accumulated in Consumer Direct.
Orion Wine Software gives you the Retail Solution for your entire operation.